The mission of the City of Franklin Fire Department is to provide the highest level of service and protection through: 1. Prevention – Our proactive approach to eliminate the loss of life and property through code enforcement, public education and plan review. 2. Training – Our commitment to continuous improvement through organization, team and individual development. 3. Response – Our efficient, coordinated and timely mitigation of all emergency and non–emergency calls for service. 4. Communication – Our vital tool that enhances, builds and strengthens our internal and external relationships. 5. Preparedness – Our community-wide emergency management process that includes preparation for major events and incidents.